Privacy Policy

Date Primary Changes Next Review
18th January 2022 Checked and Signed Off 18th April 2022

This Privacy Policy is intended to provide readers with information regarding the ways in which Credit Chum Ltd ("us", "we", or "our") may analyse, hold and use information it comes into the possession of while it operates the Website (the "Service").

This Privacy Policy (the "Policy") is presented by Credit Chum Ltd ("Credit Chum") to observe our obligations within the requirements of the Data Protection Act and General Data Protection Regulation (GDPR) and it only covers the collection, disclosure, protection and use of personal data belonging to natural persons. It does not relate to data which comes forth from companies or other entities, although the wider principles governing our collection and use of data is generally the same no matter who is the user of the Website or who our Customers may be.

Further, Credit Chum Ltd is registered in the UK under Registration No. 13036329. Registered Postal address: Credit Chum Ltd, Lloyds House, 18-22 Lloyd Street, Manchester, Lancashire, M2 5WA. Credit Chum Ltd is authorised and regulated by the Financial Conduct Authority as an appointed representative of MediaBlanket Ltd under Firm Ref 940839 (MediaBlanket FRN 723605) and registered with the Information Commissioner’s Office under Licence No. ZA817856.

This Policy (together with our Terms & Conditions and any other documents referred to in it) sets out the basis on which any personal data we collect from those who register with us, or that is provided to us by Registrants from time to time, will be processed by us and the choices Registrants and Members have associated with that data. Please read the following carefully to understand our views and practices regarding the aforementioned personal data.

Credit Chum is active in the UK to provide members of the public with access to their credit reports, credit score and general credit information services along with other activities related to the provision of financial products. We are authorised by the Financial Conduct Authority with Firm Reference Number TBC. TransUnion is the source of the credit data that is used by us to provide you with the credit reporting services. References to “TransUnion” in this privacy policy mean TransUnion International UK Limited (company number 3961870), a credit reference agency authorised and regulated by the Financial Conduct Authority under number 737740, whose registered office is at One Park Lane, Leeds, West Yorkshire, LS3 1EP. Authorisation can be checked on the Financial Services Register at To find out more about TransUnion, please visit Please also read TransUnion's own privacy policy HERE for information about how they obtain, use and share your personal information.

Credit Chum uses Member data to provide and improve the Service. In using the Service, a Member agrees to the collection and use of their information in accordance with this Policy. Unless otherwise defined in this Privacy Policy, all such terms included in this Privacy Policy have the same meanings as in our Terms & Conditions.


Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in Credit Chum’s possession or likely to come into Credit Chum’s possession).

Usage Data

Usage Data is data collected automatically which is either generated by the use of the Service or from the Service infrastructure itself (for example, the pages visited during a session).


Cookies are small pieces of data stored on a User’s device.

Data Controller

Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.

For the purpose of this Privacy Policy, Credit Chum is the Data Controller of Members’ data.

Data Processors (or Service Providers)

Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject

A Data Subject is any living individual who is the subject of Personal Data.


The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

Information Collection & Use

We collect a number of different types of information for various purposes in order to provide and improve our Service to Members: -

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